You may have had problems …

Windows 7
Image via Wikipedia

installing Windows 7 if you got through a promotion.

College students who took advantage of a “deal too sweet to pass up” have run into a bit of trouble.

The $29 electronic version of Windows 7 Home Edition sold for Microsoft (MFST) through Digital River (DRIV) doesn’t seem to install properly on some 32-bit Vista machines.

Apparently the download files weren’t properly packaged and when some users tried to “unload the box” they got an error that read:

“We are unable to create or save new files in the folder in which this application was downloaded

If you were one of the unlucky ones there is a fix available that can be found here.

Kudos to Microsoft for acknowledging there was an issue.  Kudos as well for a fix being provided, though some would claim the fix is difficult.

Microsoft acknowledged the problem Thursday evening and by Friday was reportedly offering refunds. Meanwhile, however, Microsoft technicians are pointing users to a five-step Download Squad workaround (pasted below the fold) that might be enough to send students screaming to the nearest Apple Store. (Source: Windows 7 student upgrade hell – Fortune Brainstorm Tech)

But in all seriousness making an ISO really isn’t that hard.  Unless you’re Microsoft apparently.

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About brvanlanen

Just a thirty-something guy currently hanging it up in the greater Green Bay area. My post-high school educational background is mainly in the Information Technology field. Specifically I have an A.A.S. in Computer Network Systems and a B.S. in Information Systems Security, both from ITT Technical Institute, in addition to A and MCDST certifications. In my free time I enjoy spending time with my family, cooking and sports. My Christian faith is also important to me as a Missouri-Synod Lutheran and all my children attend a Lutheran grade school. When it comes to political leanings I am a conservative first and foremost which you will discover rather quickly. As for sports I am a huge fan of the Green Bay Packers.

Posted on October 26, 2009, in Technology News, Windows 7 and tagged , , , , , , , , , . Bookmark the permalink. Comments Off on You may have had problems ….

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